Purpose, Prudence and Policy Must Guide AI in Finance: Shri Rohit Jain, RBI Deputy Governor

Mumbai, September 9, 2026: “Purpose, prudence and policy” are the three imperatives that must guide the adoption of emerging technologies such as artificial intelligence, tokenisation, distributed ledger technology and quantum computing, said Shri Rohit Jain, Deputy Governor, Reserve Bank of India, at Global Fintech Fest (GFF) 2026, being held September 8–11 at Jio World Centre, Mumbai.

GFF 2026 is organised by the Payments Council of India (PCI), the National Payments Corporation of India (NPCI) and the Fintech Convergence Council (FCC).

The conference is supported by the Ministry of Electronics and Information Technology (MeitY); the Department of Financial Services, Ministry of Finance; the New, Emerging and Strategic Technology (NEST) Division, the Ministry of External Affairs; Niti Aayog; the Reserve Bank of India (RBI); the Securities and Exchanges Board of India (SEBI); the International Financial Services Centres Authority (IFSCA), and the Pension Fund Regulatory and Development Authority (PFRDA). 

Delivering a keynote on emerging tech in finance, Shri Jain said finance and technology must act as catalysts that multiply and transform how value is created, distributed and scaled. He outlined “five underlying shifts, including cost reduction that expands financial inclusion, productivity gains, AI improving human judgment, and data emerging as a key factor of production”. On AI and human judgment, he said, human creativity, empathy, ethics and purpose, combined with the speed and precision of AI, can unlock tremendous possibilities.

“A solution, however well-intentioned or technologically impressive, has little value if it does not address the problem that actually needs solving,” he said. On risks accompanying scale, he flagged speed, concentration and opacity as key regulatory concerns, stressing that institutions must detect problems early and intervene before small mistakes escalate. Shared dependencies, he added, could transmit disruption across many institutions simultaneously.

Shri Jain said the ultimate test of any technology is whether it serves the saver, borrower, merchant or family at the other end. “Their confidence in technology will ultimately depend not on how sophisticated it is, but on whether it works for them fairly, reliably, and safely,” he said. Purpose without prudence, he noted, can become recklessness, and prudence without purpose can become stagnation, with policy binding the two together at scale.

GFF 2026 is organised by the Payments Council of India (PCI), the National Payments Corporation of India (NPCI) and the Fintech Convergence Council (FCC).

The conference is supported by the Ministry of Electronics and Information Technology (MeitY); the Department of Financial Services, Ministry of Finance; the New, Emerging and Strategic Technology (NEST) Division, the Ministry of External Affairs; Niti Aayog; the Reserve Bank of India (RBI); the Securities and Exchanges Board of India (SEBI); the International Financial Services Centres Authority (IFSCA), and the Pension Fund Regulatory and Development Authority (PFRDA). 

About Payments Council of India (PCI)

The Payments Council of India (PCI) was formed under the aegis of the Internet and Mobile Association of India (PCI) in the year 2013 catering to the needs of the digital payment industry. The Council was formed inter-alia to represent the various non-banking payment industry players, and to address and help resolve various industry-level issues and barriers that require discussion and action.

The council works with its 220+ members, encompassing over 90% of the industry to promote payments industry growth and to support our national goals of ‘Cashless Society’ and ‘Growth of Financial Inclusion’ which is also the Vision Shared by the RBI and the Government of India. PCI represents the complete digital payments ecosystem of India through its various committees representing different sectors.

About National Payments Corporation of India (NPCI)

National Payments Corporation of India (NPCI) is the umbrella entity responsible for operating retail payments and settlement systems in India. It is established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). The Company is focused on bringing innovations in the retail payment systems by using technology for achieving greater efficiency in operations and widening the reach of payment systems. NPCI is committed to harnessing the transformative potential of deep tech, creating an ecosystem that fosters collaboration to work on breakthrough technologies. Underlining its commitment to service, NPCI has been incorporated as a “Not for Profit” Company to provide infrastructure to the entire Banking system in India for physical as well as electronic payment and settlement systems.

 NPCI has made a profound impact on India’s retail payment landscape, focusing on creating robust, efficient, and inclusive payment and settlement solutions. NPCI has been instrumental in introducing a range of products that have revolutionised retail payment systems. These include Unified Payments Interface (UPI), RuPayNational Automated Clearing House (NACH), Immediate Payment Service (IMPS), National Electronic Toll Collection (NETC), Aadhaar Enabled Payment System (AePS), e-RUPI and more. Each of these products has contributed significantly to enhance the efficiency and accessibility of payment systems in India, ultimately propelling financial inclusion.

 NPCI has played a fundamental role in establishing the foundation for India’s rapidly growing digital payments ecosystem, projecting the country onto the global stage.

 NPCI has four wholly owned subsidiaries – NPCI International Payments Limited (NIPL) and NPCI Bharat BillPay Limited (NBBL)NPCI BHIM Services Limited (NBSL) and NPCI Tech Solutions Limited (NTSL), established in pursuance of NPCI Board & RBI approval.

 For more information visit: https://www.npci.org.in/

 About Fintech Convergence Council (FCC) 

Established in 2018, the Fintech Convergence Council (FCC) is an industry body representing the collective voice of fintech companies in India. Since its inception, the FCC has evolved into a leading platform with a diverse membership of over 280 fintech entities across key segments including digital lending, wealth, insurance, RegTech, and credit bureaus. The FCC’s core mission is to address sector-specific challenges and provide a unified platform for dialogue within the broader BFSI (Banking, Financial Services, and Insurance) ecosystem. 

The council actively engages with regulators and policymakers to help shape progressive policy frameworks and promote a balanced approach to innovation and compliance. In addition to policy advocacy, the FCC also focuses on knowledge sharing, strengthening consumer education, and promoting responsible finance through awareness-building initiatives on customer protection, digital literacy, and best practices in fintech. 

To learn more, please visit https://fintechcouncil.in

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Indian BFSI Times

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